Grievance Redressal Last updated: 21 Oct 2025
As required by the Consumer Protection (E‑commerce) Rules, 2020 and the DPDP Act, we provide this grievance redressal mechanism.
Grievance Officer
- Name: Mr. David Morisovich Khanin
- Email: info@qbrix.in
- Address: Off. No. 1108, Sureshwari, Techno IT Premises CHSL, Borivali West, Mumbai, 400092, Maharashtra, India
Process and timelines
- Acknowledgement of grievances within 48 hours.
- Resolution aimed within 30 days.
- Please include your name, contact details, order number (if applicable), and a clear description of the issue.
Seller & Compliance Details Last updated: 21 Oct 2025
- Seller/Manufacturer: DOART TRADE INDIA PRIVATE LIMITED
- CIN: U46909MH2025PTC443538
- PAN: AALCD5346A
- TAN: MUMD35758C
- GSTIN: 27AALCD5346A1ZT
- IEC: AALCD5346A
- Registered Office: Off. No. 1108, Sureshwari, Techno IT Premises CHSL, Borivali West, Mumbai, 400092, Maharashtra, India
- Support Email: support@qbrix.in
- Working hours: Mon–Fri, 10:00–18:00 IST
- Website: https://www.qbrix.in
- Mandatory declarations per Legal Metrology to be displayed on product pages/packaging: MRP, net quantity, month/year of manufacture/packing/import, name/address of manufacturer/packer/importer, country of origin.
