Privacy policy

Last updated: 22 Oct 2025

Scope: This Privacy Policy explains how DOART TRADE INDIA PRIVATE LIMITED (“QBRIX,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit or make a purchase on https://www.qbrix.in.

  1. Who we are and how to contact us
  2. Information we collect
    • Identity and contact: name, email, phone number.
    • Delivery details: shipping/billing address, PIN code, landmark.
    • Order and payment details (no full card or CVV stored).
    • Partial COD data for eligibility and fraud prevention.
    • Communications and preferences.
    • Technical and usage data: device, IP, pages viewed, cookies.
  3. How we use your information
    • Process orders, payments, shipping and refunds.
    • Provide Partial COD services.
    • Communicate order and support updates.
    • Improve and secure our Site.
    • Comply with legal obligations.
  4. Legal grounds for processing
    • Your consent.
    • Performance of a contract.
    • Compliance with law.
    • Legitimate business interests.
  5. Sharing of information
    • Shopify platform provider.
    • Payment gateways and processors.
    • COD and courier partners.
    • Logistics and fulfilment services.
    • Support, analytics, and notification tools.
    • Authorities where required by law.
  6. Cookies and similar technologies
    • Essential, analytics and (with consent) advertising cookies.
    • You can control cookies via browser settings.
  7. Data retention
    • Order and tax records retained as required by law.
    • Support records kept for service quality.
    • Marketing data until you unsubscribe.
    • Unused data is deleted or anonymised.
  8. Security
    • We use HTTPS, access controls and role-based permissions.
    • No system is 100% secure, but we actively protect data.
  9. Your rights and choices
    • Access your data.
    • Request correction.
    • Request deletion.
    • Withdraw consent.
    • Opt out of marketing.
    • Contact us at support@qbrix.in.
  10. Children’s privacy
    • We do not knowingly collect data from children under 14.
  11. International data transfers
    • Your data may be processed outside India with safeguards.
  12. Third-party links
    • External services follow their own privacy policies.
  13. Changes to this Policy
    • Updates will be posted with a revised date.
  14. Contact and grievance redressal

    • Address: Borivali West, Mumbai, Maharashtra, India